For the purpose of the Data Protection Act 1998 (the
Act), the data controller is VisitScotland of Ocean Point One,
Edinburgh, EH6 6JH. Our Data Protection Act registration
number is Z7571112.
Please note that this Privacy Policy applies only to our
site and not to any third party sites that are linked to from our
site.
1. Information we may collect from
you
We may collect and process the following data
about you:
1.1 Information that you provide by filling
in forms on our site. This includes information provided at the
time of registering to use our site, subscribing to our service,
posting material or requesting further services. We may also ask
you for information, for example when you enter a competition or
promotion, and when you report a problem with our site.
1.2 If you contact us, we may keep a record
of that correspondence.
1.3 We may also ask you to complete surveys
that we use for research purposes, although you do not have to
respond to them.
1.4 Details of transactions you carry out
through our site and of the fulfilment of your orders.
1.5 Details of your visits to our site
including, but not limited to, traffic data, location data, weblogs
and other communication data, whether this is required for our own
billing purposes or otherwise and the resources that you
access.
1.6 Any information you provide to us in
connection with your use of the forum.
2. IP addresses and cookies
2.1 We may collect information
about your computer, including where available your IP address,
operating system and browser type, for system administration and to
report aggregate information to our advertisers. This is
statistical data about our users' browsing actions and patterns,
and does not identify any individual.
A
description of the cookies currently used on our site can be
accessed via this link.
2.2 For the same reason, we may
obtain information about your general internet usage by using a
cookie file which is stored on the hard drive of your computer.
Cookies contain information that is transferred to your computer's
hard drive. They help us to improve our site and to deliver a
better and more personalised service. They enable us:
- to estimate our audience size and
usage pattern;
- to store information about your
preferences, and so allow us to customise our site according to
your individual interests;
- to speed up your searches; and
- to recognise you when you return to
our site.
2.3 You may refuse to accept cookies by
activating the setting on your browser which allows you to refuse
the setting of cookies. However, if you select this setting you may
be unable to access certain parts of our site. Unless you have
adjusted your browser setting so that it will refuse cookies, our
system will issue cookies when you log on to our site.
2.4 Please note that our advertisers may
also use cookies, over which we have no control.
3. Where we store your personal
data
3.1 The data that we collect from you may
be transferred to, and stored at, a destination outside the
European Economic Area ('EEA'). It may also be processed by staff
operating outside the EEA who work for us or for one of our
suppliers. Such staff maybe engaged in, among other things, the
fulfilment of your order, the processing of your payment details
and the provision of support services. By submitting your personal
data, you agree to this transfer, storing or processing. We will
take all steps reasonably necessary to ensure that your data is
treated securely and in accordance with this privacy policy.
3.2 Where we have given you (or where you
have chosen) a password which enables you to access certain parts
of our site, you are responsible for keeping this password
confidential. We ask you not to share a password with
anyone.
3.3 Unfortunately, the transmission of
information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent
unauthorised access.
4. Uses made of the
information
4.1 We use information held about you in
the following ways:
- to ensure that content from our site is
presented in the most effective manner for you and for your
computer;
- to provide you with information, products or
services that you request from us or which we feel may interest
you, where you have consented to be contacted for such
purposes;
- to carry out our obligations arising from any
contracts entered into between you and us;
- to allow you to participate in interactive
features of our service, when you choose to do so; and
- to notify you about changes to our service.
4.2 We may also use your data, or permit
selected third parties to use your data, to provide you with
information about goods and services which may be of interest to
you and we or they may contact you about these by e-mail, post or
telephone.
4.3 Where we permit selected third parties
to use your data, we (or they) will contact you by electronic means
only if you have consented to this.
4.4 If you do not want us to use your data
in this way, or to pass your details on to third parties for
marketing purposes, please tick the relevant box situated on the
form on which we collect your data.
4.5 We do not disclose information about
identifiable individuals to our advertisers, but we may provide
them with aggregate information about our users. We may also use
such aggregate information to help advertisers reach the kind of
audience they want to target. We may make use of the personal data
we have collected from you to enable us to comply with our
advertisers' wishes by displaying their advertisement to that
target audience.
5. Disclosure of your
information
5.1 We may disclose your personal
information to any of our associated third parties.
5.2 We may disclose your personal
information to third parties:
5.2.1 In the event that we sell or buy any
business or assets, in which case we may disclose your personal
data to the prospective seller or buyer of such business or
assets.
5.2.2 If we are under a duty to disclose or
share your personal data in order to comply with any legal
obligation, or in order to enforce or apply our Terms
of Use or relevant terms and conditions of supply of goods,
services and/or information and other agreements; or to protect the
rights, property, or safety of our employees, customers, or
others. This includes exchanging information with other
companies and organisations for the purposes of fraud protection
and credit risk reduction.
6. Your rights
6.1 You have the right to ask us not to
process your personal data for marketing purposes. We will usually
inform you (before collecting your data) if we intend to use your
data for such purposes or if we intend to disclose your information
to any third party for such purposes. You can exercise your right
to prevent such processing by checking certain boxes on the forms
we use to collect your data. You can also exercise the right at any
time by contacting us at info@visitscotland.com.
6.2 Our site may, from time to time,
contain links to and from the websites of our partner networks,
advertisers and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability
for these policies. Please check these policies before you submit
any personal data to these websites.
7. Access to information
The Data Protection Act 1988 gives you the right
to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be
subject to a fee of £10 to meet our costs in providing you with
details of the information we hold about you.
8. Changes to our privacy
policy
Any changes we may make to our privacy policy in
the future will be posted on this page and, where appropriate,
notified to you by e-mail.
9. Contact
Questions, comments and requests regarding this
privacy policy are welcomed and should be addressed to info@visitscotland.com.
10. ClickTale
This site also uses ClickTale web analytics
service. ClickTale may record mouse clicks, mouse movements,
scrolling activity as well as any text you type in this website.
ClickTale does not collect personally identifiable information that
you do not voluntarily enter in this website. ClickTale does not
track your browsing habits across web sites which do not use
ClickTale services. For more information see Privacy Policy for
Information Collected by the ClickTale Web Analytics Service.
We are using the information collected by ClickTale service to
increase our site's usability and make it a more enjoyable
experience for you to browse it.
You can choose to disable the Service
at http://www.clicktale.net/disable.html
